§ORTSRECHT

Emergency numbers and emergency services

Emergency numbers and emergency services

Fire brigade & police
Fire brigade and rescue service  112
Integrated control centre (West Mecklenburg) +49 385 5000-0
Police 110
Police Internet monitoring to Internet monitoring
Emergency fax for hard of hearing 112
Clinics, emergency services & transport

Ambulance 

+49 385 5000217
+49 385 5000218
+49 385 5000219
Schwerin Emergency Medical Service (panel doctor) +49 385 520-3600
Schwerin Emergency Medical Service (paediatrician) +49 385 520-3601
HELIOS clinics Schwerin +49 385 520-0
Central Emergency Room HELIOS clinics Schwerin +49 385 520-2197
Labour ward Helios clinics +49 385 520-2302
Poison emergency centre +49 361 730730
Emergency services / counselling services for children & youths 
General Social Service on-call service +49 385 545-2033
+49 385 545-4444
ja-bereitschaftsdienst@schwerin.de
Children & Youth Emergency Service
(Workers‘ Welfare Association)
+49 385 7440363
Child Protection Hotline +49 800 141 4007
International Union
Keplerstraße 23 / 19063 Schwerin
+49 385 20 82 422
Social-Diaconal Work Foundation –
Protestant Youth
Wismarsche Straße 148 / 19053 Schwerin
+49 385 7582923
 Women’s emergency services / women’s shelter 
Women’s shelter +49 385 5557356frauenhaus@awo-schwerin.de
Phone pastoral services   
Phone pastoral services, Protestant (toll-free)  +49 800 1110111
Phone pastoral services, Catholic (toll-free)  +49 800 1110222
Animals emergency services    
Veterinary office call service +49 385 5000-0
Veterinary clinic +49 385 710799
City electricity, gas, heating, drinking water and sewage networks municipal office 
Fault notifications to Schwerin electricity, gas, heating, drinking water and sewage networks municipal office +49 385 633-4222
Notifications of gas odours as well as with disturbances at gas supply plants to the relevant municipal office in Schwerin +49 385 633-3360
Telecommunications-related fault notifications (Internet, telephone, TV) +49 385 633-1233
Municipal customer service office +49 385 633-1427
Administration 
Central Government Office  115
City Council  +49 385 545-0
Citizens Office  +49 385 545-1111
Passports and identity cards  +49 385 545-1133
Ideas and complaints management   +49 385 545-2222
Registry office   +49 385 545-1690 
Municipal order service  +49 385 545-1830
Special social services  +49 385 545-2130

Schwerin maintenance base +49 385 545-2120
+49 385 545-2121
Special health services +49 385 545-2820
Fault hotline (traffic lights) +49 385 545-2086
Fault hotline (parking meters) +49 385 3990-446
Fault hotline (street lighting) +49 385 545-2088
Winter service hotline + 49 385 6332633
+ 49 385 6331672
Waste disposal / biological waste + 49 385 6331676 
+ 49 385 6331678
 
 Seniors and Disabilities Advisory Board  
 Senior Advisory Board Office +49 385 545-4991
Disabilities Advisory Board Office +49 385 545-4991
Other  
Mecklenburg-Vorpommern ombudsman +49 385 5252-709
Care office +49 385 39910
Consumer switzchboard +49 385 5918110
Tenants association +49 385 714668
District Court +49 385 7415-0
Social Court +49 385 5404-0

 

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Contact

Landeshauptstadt Schwerin

Am Packhof 2-6
19053 Schwerin

+49 385 545-1111